Privacy policy

Last updated: 3 September 2026

tipkind operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

tipkind is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, store and disclose your personal information when you visit, use or make a purchase or other transaction through tipkind.shop, or otherwise communicate with us.

This Privacy Policy applies to customers and visitors in the United States, Canada, United Kingdom, New Zealand, Australia, and other locations where our Services may be available.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, use and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understand this Privacy Policy and how your information may be collected, used and disclosed as described below.

Personal information we collect or process

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you or another individual.

Personal information generally does not include information that has been collected anonymously or de-identified so that it can no longer reasonably be associated with you.

Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from that information:

  • Contact details, including your name, billing address, shipping address, phone number and email address.

  • Financial and payment information, including payment card details, payment method, transaction information, payment confirmation and other information necessary to process your purchase. Payment information may be processed directly by Shopify, payment processors or other payment providers rather than stored directly by tipkind.

  • Account information, including your username, password, account preferences, saved addresses and settings.

  • Transaction and shopping information, including products you view, add to your cart, add to a wishlist, purchase, return, exchange or cancel, as well as your order and transaction history.

  • Communications with us, including information you provide when contacting our customer service team, submitting a form, leaving a review or otherwise communicating with us.

  • Device and technical information, including information about your device, browser, operating system, internet connection, IP address and other unique identifiers.

  • Usage information, including information about how you interact with our website and Services, such as pages viewed, links clicked, browsing activity, session information and the date and time of your interactions.

  • Marketing information, including your marketing preferences, interactions with promotional emails or messages and information about how you engage with our advertisements.

  • Location information, which may include general location information derived from your IP address or information you provide through your billing or shipping address.

Where we collect personal information from

We may collect personal information from a number of sources, including:

  • Directly from you, including when you place an order, create an account, subscribe to marketing communications, communicate with us, submit a review or otherwise provide information through the Services.

  • Automatically through the Services, including through cookies, pixels, tags, analytics tools and similar technologies when you use our website.

  • From Shopify and our service providers, including companies that provide payment processing, website hosting, analytics, advertising, customer support, order fulfilment, shipping and other business services.

  • From advertising, marketing and business partners, where permitted by applicable law.

  • From social media platforms or other third parties, where you interact with our content, advertisements, integrations or accounts.

How we use your personal information

Depending on how you interact with tipkind and which Services you use, we may use your personal information for the following purposes:

Providing, operating and improving the Services

We may use your information to:

  • Process and fulfil your purchases.

  • Process payments and confirm transactions.

  • Deliver products to you.

  • Manage your account.

  • Remember your preferences.

  • Process returns, refunds, exchanges and cancellations.

  • Provide order and shipping updates.

  • Respond to customer service enquiries.

  • Enable reviews and other website features.

  • Recommend products that may be relevant to you.

  • Improve our website, products, Services and overall customer experience.

  • Personalise your experience on our website.

Marketing and advertising

Where permitted by applicable law, we may use your information to:

  • Send you promotional emails, text messages or other marketing communications.

  • Provide information about products, promotions, offers and new releases.

  • Show you advertisements on our website and on third-party websites, apps and platforms.

  • Measure the effectiveness of our advertising and marketing campaigns.

  • Personalise advertising based on your activity on our website, previous purchases, products viewed, cart activity and other interactions.

Depending on where you live, certain types of targeted or personalised advertising may be considered the "sale," "sharing" or use of personal information for targeted advertising under applicable privacy laws.

Where required, you may have the right to opt out of these activities.

Security and fraud prevention

We may use personal information to:

  • Authenticate accounts and transactions.

  • Protect the security and integrity of the Services.

  • Detect, prevent and investigate fraud.

  • Identify suspicious, malicious, illegal or unauthorised activity.

  • Protect tipkind, our customers and other individuals.

If you create an account, you are responsible for keeping your login credentials secure. We recommend that you do not share your password or other account access information with anyone else.

Communicating with you

We may use your information to:

  • Respond to questions or customer service enquiries.

  • Provide information about your orders.

  • Send important service or account notices.

  • Contact you regarding refunds, returns, disputes or other transactions.

  • Maintain our relationship with you.

Legal and compliance purposes

We may use or disclose personal information where reasonably necessary to:

  • Comply with applicable laws and regulations.

  • Respond to valid legal processes, court orders, subpoenas or requests from government agencies or law enforcement.

  • Establish, exercise or defend legal claims.

  • Investigate actual or potential violations of our terms, policies or agreements.

  • Protect our rights, property, Services, customers or others.

Cookies and similar technologies

We and our service providers may use cookies, pixels, tags, software development kits and similar technologies to operate our website, remember your preferences, analyse website activity and provide advertising.

These technologies may collect information such as:

  • Your IP address

  • Device identifiers

  • Browser information

  • Pages viewed

  • Products viewed

  • Products added to your cart

  • Purchase activity

  • Referring websites

  • Advertising interactions

Depending on where you live, you may be able to manage certain cookies and tracking technologies through the cookie controls available on our website or through your browser settings.

Disabling certain cookies may affect the functionality of some parts of the Services.

How we disclose personal information

We may disclose personal information to third parties for legitimate business purposes and as described in this Privacy Policy.

This may include:

  • Shopify, which powers our ecommerce store and provides technology necessary to operate the Services.

  • Payment processors and financial service providers that process payments and transactions.

  • Fulfilment, warehouse, logistics and shipping providers that help us deliver your orders.

  • Customer service providers that assist us in responding to customer enquiries.

  • Technology and cloud service providers that host, maintain, secure or support our business systems.

  • Analytics providers that help us understand how customers interact with our website and Services.

  • Advertising and marketing partners that help us deliver, personalise and measure advertisements and marketing campaigns.

  • Professional advisers, including accountants, lawyers, consultants and insurers where reasonably necessary.

  • Government authorities, regulators, courts and law enforcement where disclosure is required or permitted by applicable law.

We may also disclose personal information:

  • When you direct, request or consent to the disclosure.

  • To facilitate services or integrations you choose to use.

  • To our affiliates or other businesses within our corporate group, if applicable.

  • In connection with a business transaction such as a merger, acquisition, restructuring, financing, sale of assets, insolvency or similar transaction.

  • Where necessary to enforce our Terms of Service or other policies.

  • Where reasonably necessary to protect our rights or the rights, safety or property of our customers or others.

Our relationship with Shopify

Our online store is hosted by Shopify.

Shopify collects and processes personal information relating to your access to and use of the Services in order to provide ecommerce infrastructure and related services to tipkind and our customers.

Information you provide through our website may therefore be transmitted to and processed by Shopify and other service providers in countries outside the country where you live.

We may also use Shopify features designed to help us operate, analyse, protect and grow our business. Some of these features may involve Shopify using information collected through your interactions with our store, other merchants and Shopify's services.

In some circumstances, Shopify may act independently in determining how certain personal information is processed.

You can find more information about how Shopify processes customer information in the Shopify Consumer Privacy Policyand, where available, exercise applicable privacy rights through the Shopify Privacy Portal.

Third-party websites and links

The Services may contain links to websites, apps or online platforms operated by third parties.

If you follow a link to a third-party service that is not owned or controlled by tipkind, you should review that third party's privacy policy, security practices and terms.

We are not responsible for the privacy, security, accuracy or practices of third-party websites, services or platforms.

Information you post or share publicly or semi-publicly, including through third-party social media platforms, may be visible to other users and may be collected or used by those platforms or other parties.

The inclusion of a third-party link does not necessarily mean that tipkind endorses that third party, its services or its content.

Children's data

The Services are not directed toward children, and we do not knowingly collect personal information from children under the age at which they may legally provide consent in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate consent, please contact hello@tipkind.shop so that we can review and, where appropriate, delete the information.

We do not knowingly sell or share personal information of individuals under the age thresholds established by applicable privacy laws.

Security of your information

We take reasonable administrative, technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Information transmitted over the internet may be intercepted or accessed by third parties despite reasonable security measures.

For this reason, please avoid sending sensitive or confidential information to us through unsecured communication channels.

Retention of your information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide the Services.

  • Maintain your account.

  • Process and maintain records of transactions.

  • Fulfil legal, accounting and tax obligations.

  • Prevent fraud.

  • Resolve disputes.

  • Enforce agreements and policies.

  • Protect our legitimate business interests.

The specific retention period may vary depending on the type of information, our legal obligations and the reason the information was collected.

When personal information is no longer reasonably required, we may delete, anonymise or securely dispose of it in accordance with applicable law.

International transfers

tipkind serves customers in multiple countries, including the United States, Canada, United Kingdom, New Zealand and Australia.

As a result, your personal information may be transferred to, stored in or processed in countries outside the country where you live.

These countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

For transfers of personal information from the United Kingdom or European Economic Area to countries that are not recognised as providing an adequate level of data protection, appropriate safeguards may include approved standard contractual clauses, international data transfer agreements or other legally recognised transfer mechanisms.

Your privacy rights and choices

Depending on where you live, you may have some or all of the following rights regarding your personal information.

These rights are not absolute and may apply only in certain circumstances.

Right to access or know

You may have the right to request information about the personal information we hold about you and how we use or disclose it.

Right to correction

You may have the right to request correction of personal information that is inaccurate or incomplete.

Right to deletion

You may have the right to request deletion of certain personal information we maintain about you.

There may be circumstances where we are permitted or required to retain information despite a deletion request, including for legal, tax, fraud prevention or contractual purposes.

Right to portability

You may have the right to receive certain personal information in a portable format and, in some circumstances, request that it be transferred to another organisation.

Right to restrict or object to processing

Depending on your jurisdiction, you may have the right to object to or request restrictions on certain uses of your personal information.

Right to opt out of targeted advertising, sale or sharing

Residents of certain US states and other jurisdictions may have the right to opt out of:

  • The sale of personal information.

  • The sharing of personal information for cross-context behavioural advertising.

  • The processing of personal information for targeted advertising.

Where required, options for exercising these rights may be provided through our website or by contacting us.

Right to withdraw consent

Where we rely on your consent to process personal information, you may have the right to withdraw that consent at any time.

Withdrawing consent does not affect the lawfulness of processing that occurred before your consent was withdrawn.

Marketing communications

If you receive promotional emails from us, you can unsubscribe at any time by using the unsubscribe link contained in the email.

If you unsubscribe from marketing communications, we may still send you non-promotional communications, such as order confirmations, shipping notifications, account notices or customer service messages.

Automated decision-making

Where applicable law provides such rights, you may have rights relating to decisions made solely through automated processing that produce legal or similarly significant effects.

We do not intend to use automated decision-making in a manner that produces significant legal effects without providing any rights required under applicable law.

Privacy rights by location

United States

Depending on the state where you reside, applicable state privacy laws may provide rights including access, correction, deletion, portability and the ability to opt out of the sale or sharing of personal information or targeted advertising.

Where applicable, you may also have the right to appeal a decision we make regarding a privacy request.

Canada

Canadian customers may have rights under applicable federal and provincial privacy legislation, including rights relating to access, correction, consent and how organisations collect, use and disclose personal information.

United Kingdom

UK customers may have rights under applicable UK data protection law, including rights to access, correction, erasure, restriction, objection, portability and withdrawal of consent.

You may also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

New Zealand

New Zealand customers may have rights under the Privacy Act 2020, including rights to request access to and correction of personal information held about them.

You may also have the right to make a complaint to the Office of the Privacy Commissioner New Zealand.

Australia

Australian customers may have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where applicable, including rights relating to access and correction of personal information.

You may also have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).

Exercising your privacy rights

You may exercise applicable privacy rights by contacting us at:

hello@tipkind.shop

Please provide enough information for us to understand and respond to your request.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

Where permitted, you may designate an authorised agent to submit a privacy request on your behalf. We may require evidence that you have authorised that person to act for you and may also need to verify your identity directly.

We will respond to valid privacy requests within the timeframe required by applicable law.

We will not discriminate against you for exercising your applicable privacy rights.

Complaints

If you have concerns or complaints about how tipkind collects, uses or handles your personal information, please contact us first at hello@tipkind.shop so we can investigate your concern.

Depending on where you live, you may also have the right to lodge a complaint with your applicable privacy or data protection regulator, including:

  • The relevant federal or state authority in the United States

  • The Office of the Privacy Commissioner of Canada or an applicable provincial regulator

  • The Information Commissioner's Office (ICO) in the United Kingdom

  • The Office of the Privacy Commissioner in New Zealand

  • The Office of the Australian Information Commissioner (OAIC) in Australia

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, Services, legal obligations or regulatory requirements.

When we update this Privacy Policy, we will publish the revised version on tipkind.shop and update the "Last updated" date at the top of this page.

Where required by applicable law, we may also provide additional notice of material changes.

Contact

If you have questions about this Privacy Policy, our privacy practices or your personal information, or if you would like to exercise any privacy rights available to you, please contact:

tipkind
Email: hello@tipkind.shop
Website: tipkind.shop

tipkind • tipkind.shop • hello@tipkind.shop